Overview

Guest reviews

TripAdvisor rating
                        4.0 from 2757 reviews

TripAdvisor Traveller Rating. Based on 2757 reviews.

Excellent
46.4% 1280
Very good
35.6% 982
Average
12.8% 352
Poor
3.6% 98
Terrible
1.6% 45
  • Location 4.5
  • Sleep Quality 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
  • Cleanliness 4.5

Great 2 night stay

We had an excellent stay from 3-5/7. Arriving on a Sunday afternoon after a long drive it was a joy to check in with a young man (forgotten his name, maybe Josh) I do remember it was his 3rd day. He was great, really nice welcome and very funny. He helped us navigate free parking until 9am Monday morning. We then booked online via the hotel website for discounted parking in the garage basically below the hotel. Our room 713 (i think) was perfectly quiet, clean and very comfortable. Other's have mentioned the free mini bar. It is replaced every 2nd day of your stay. The contents are good although, sorry to say the beer isn't the best. There is a nice tea/coffee selection in the room as there is in the reception area. Just help yourself. Breakfast was more than enough to set you up for the day with the possibility to have an omelette made freshly should you desire. Gluten free options available and brought to you directly. Unfortunately one of our room keys just wouldn't work however it never seemed to be a problem to change the key. Thank you Luna. Our one negative was the bathroom sink. Whoever did the bathroom design obviously never washed their face or brushed their teeth over the sink. Every time one lent forward you'd bump your head on the low shelf directly above the sink. I work in the hotel industry but I have to say it's a first for me. I really do hope the bathrooms will be updated next year as advised they will be from management. This really was a small aspect and it wouldn't stop me staying again. In fact I already know I will be back so looking forward to seeing you all again. Thank you to all who helped us have a lovely stay but especially front desk.

SunshineForever1 5

Central, clean and comfortable.

Really impressed with the service and quality of this hotel. Amazing staff, clean and super comfy room. Lovely views and just such a treat for a solo traveler over all. Nice break away. Walking distance from station and centrum and lively area.

Laetitia G 5

Great room

Comfy bed with good supportive pillows. Great sleep every night. Good water pressure in showers and hot water is there the moment the shower is turned on. Complimentary mini bar and Nespresso in room. Truly a great experience.

AnonymousJun2022 5